Building quality into every flooring project, we’re committed to running our business with the most talented team utilizing revolutionary flooring products, dedicated to providing the highest level of customer service, communication and 100% customer satisfaction while making a positive impact in our communities.
Jerry Lorito brings over 30 years of Sales, Marketing and Operations experience. Jerry was responsible for creating and launching the first dedicated Tattoo Removal Laser Center in Orange County CA that quickly became the premier leader in Tattoo Removal Laser Treatments. In 2006 Jerry diversified the company by introducing additional cutting-edge laser technologies to perform Laser Hair Removal, Acne Removal and Skin Rejuvenation. He opened the second location in Corona CA in 2009. By the end of 2012 the company had treated over 19,000 patients generating over $8 Million in sales.
Jerry has always had a huge heart to help others so he implemented and managed referral programs with over 300 organizations and institutions, providing the vehicle for hundreds of less fortunate individuals to remove markings from their past and helped them to become normal members of their communities.
In 2013 Jerry took on the General Manager Position at The Grand Canyon West Rim where he oversaw all daily operations and implementation for the entire transportation infrastructure to meet the needs and maintain contractual agreement between Silver State Trailways and Grand Canyon West.
The operation grew from a few organic vehicles during the transition, to buying and moving 25 buses and motorcoaches to the GCW operation. This provided a challenge for training, maintenance support, safety and overall reliability. Within 8 months Jerry successfully recruited and trained over 30 Drivers, hired three Mechanics, built out a fully operational mechanic shop and hired six Bus washers to take care of the daily operations. Jerry worked extremely close with all State, Federal and Insurance regulations to ensure the company remains in compliance with all rules and regulations, as well as coordinating with DOT during all vehicle inspections.
With a clear understanding of what it takes to provide customers with the highest level of satisfaction, Jerry is extremely excited to create the ultimate flooring experience for every home and business owner.
Melissa Cline has been married for 10 years and has two young sons that keep her very busy with lots of fun activities. After her day in the office you will catch her at a soccer field or at the Taekwondo studio. On a day off she enjoys a hike in the wilderness, a day at Disneyland or just sitting on the couch watching football. Any day with the family is a good day, in her opinion.
She has been in hospitality field for 18 years. She treats every client with the utmost respect and integrity. She believes treating every client the way she would like to be treated when the roles are reversed, will provide the best customer service possible. “If we all treat each other the way we want to be treated, the world would be a better place.” is her life motto. From the fast food world to fine dining restaurants, she is now loving her career in the flooring industry. She gets the most pride out of her day when a client walks out of the showroom excited and educated about the flooring products they are choosing for their homes. She understands the process of installing new floors in a home can be a very difficult decision. Being a customer at Saddleback Carpet & Flooring before she was an employee she is confident in the material and knowledge she is providing.